Refund Policy

Refund Policy

Thank you for shopping at Tulips.Love.Lashes. Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds

   • Items must be unused, unopened, and in their original packaging.
   • Refund requests must be made within 14 days of receiving your order.
     
     

2. How to Request a Refund

   • To initiate a refund, please contact our customer service team at info@tulips.love.lashes.com with your order number and reason for the return.
   • We will provide you with a return shipping label if your request is approved.
     

3. Processing Refunds

   • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
   • If approved, your refund will be processed within 7 business days and credited back to your original payment method.
     
     

4. Non-Refundable Items

   • Gift cards and sale items are non-refundable.

For any further questions regarding our refund policy, please contact us.